Influences and facilitates change and supports action

Our policy service is all about making sure the voice and views of young people are heard by the people who make the decisions that affect their lives.

Our policy service runs:
  • Our Life in Care - a survey of the views and experiences of children and young people aged 8 - 18 living in care in Northern Ireland
  • An information service that provides resources on and answers questions about care
  • Conversation and consultation on all things that affect children and young people in care and care leavers

Why should I use the policy service?

  • To share your views and opinions about your experience of living in care
  • To support your research and learning on care

policyWhat's on offer?

  • Resources to support your research and learning
  • Access to our print library and Library in the Sky or LitS - a virtual library full of resources about the care experience
  • Ongoing conversations and consultations on developing and changing legislation, policy and practice
  • Opportunities to talk about and share your experience and views to help decision makers make things better for children in care and care leavers

I'm working with a young person in care. How do I get them involved in the policy service?

The policy service suits young people who want to share their views about living in care. We run an annual survey called Our Life in Care which collects the views and experiences of children and young people aged 8 to 18 who are living in care.

We tell social work teams across Northern Ireland when our survey is live so you can encourage children and young people to take part in Our Life in Care online or with VOYPIC's support.

How to make a complaint

We are committed to providing a great service for all the young people we work with. However we recognise that you may be unhappy about the quality of our service, about something we have done or about something we have not done. You have a right to complain.


To find out more about how you can make a complaint, download our complaints leaflet »