Influences and facilitates change and supports action

Our policy service is all about making sure the voice and views of young people in care and care leavers are heard by the people who make the decisions that affect their lives.

Our policy work interests lots of different people 

Our policy work interests not only children and young people in care and care leavers, but also practitioners, academics, decision makers, the media and many more.

policyWhat's on offer?

  • Ongoing conversations and engagements on developing and changing legislation, policy and practice
  • Opportunities to talk about and share your experience and views to help decision makers make things better for children in care and care leavers
  • An information service that provides resources on and answers questions about care
  • Resources to support your research and learning - access to our libraries, print and virtual 

How do I get involved?

The policy service suits young people who want to share their views and experience of living in care. 

  • Call us on 028 9024 4888 Monday - Friday
  • Complete the online contact form or
  • Chat to your social worker or key worker and ask her or him to contact your local team


How to make a complaint

We are committed to providing a great service for all the young people we work with. However we recognise that you may be unhappy about the quality of our service, about something we have done or about something we have not done. You have a right to complain.

To find out more about how you can make a complaint, download our complaints leaflet »